Account Director (Shanghai)

As a member of the AnalogFolk client services department you will influence changes in consumer behaviour through clear brand communication and product innovation. You will inspire and make a valued difference to our clients.

作为 AnalogFolk 客户服务部门的一员你将通过把品牌信息以及产品创新清晰地传达给消费者以此给消费者行为带来影响和改变。

As an Account Director you will develop strong senior client relationships and be committed to driving their business forward through innovative work that inspires and motivates consumers. You will also be key to generating value for our clients and lead internal teams to deliver projects that achieve excellent results for the client and the agency.

作为客户总监你将负责建立并维护与客户高层的关系通过具有前瞻性和创意的工作启发消费者引领客户业务向前发展。同时你也将带领内部团队一同完成各类项目为客户以及本公司创造价值。

作为客户总监你将与客户高层构建可靠的关系并致力于通过创新来驱动客户业务启发消费者。同时你在领导内部团队交付项目、为客户和公司产出价值方面也将扮演重要角色。

The Account Director must also develop an exceptional understanding of the digital arena and how new and emerging developments can be exploited to add value to a client’s business.

作为客户总监你也需要了解数字媒体行业的现状及发展方向并了解如何充分利用新的机遇为客户及其业务带来价值。

Purpose of Role / Overview: 

职位目标:

  • Meets and exceeds account specific revenue and profitability targets
  • 完成和超出为客户部门既定的收益和利润目标
  • Develops strong relationships with senior, board-level clients
  • 与客户高层董事级别构建可靠的关系
  • Develops a deep understanding of client’s business environment and consumer
  • 深入了解客户的业务情况及其受众和消费人群
  • Engages with clients for sale and delivery of projects
  • 负责向客户提交、推广项目及确保项目交付
  • Successful delivery of projects in a timely and professional manner
  • 专业地执行项目交付确保项目能够按时按质完成
  • Retention and motivation of a high-quality account team
  • 维护并激励一个高质量的客户服务团队
  • Consistently strives to improve systems and processes within the department
  • 不断地完善部门内部工作流程、组织系统
  • Contribution to new business
  • 协助业务拓展

 

Key Responsibilities: 

职位责任:

Leadership

领导力

Able to create an environment that encourages the development of concepts through problem solving. Actively and openly expresses support for creative thinking and new ideas. Builds commitment and support for change among direct reports and other team members. Constantly strives to improve the usual approach to business, challenging the status quo where appropriate.

为团队创造一个允许创新和合作解决问题的环境 积极地鼓励及团队成员的创新思考允许并支持不同的想法。建立并完善团队内部的直线汇报制度以及团队成员间的协作。不断的完善及提高业务水平及方式方法适时地对现状做出质疑挑战和改善。 

Account planning

客户规划

Able to convince clients of the value of annual planning sessions. Ensures visibility of all major client initiatives over 12 months. Provides a viewpoint on team resource and configuration. Sets out detailed month-by-month forecasts against which resource can be planned.

能够说服客户关于年度规划的重要性。确保对于客户接下来12个月中的重要项目及事件有清晰的认知和了解。提供关于团队资源结构配置的想法。根据相关的资源配置计划提交详细的每月预估。

Strategic skills

战略技能

Able to generate new opportunities and forecast future challenges through strategic thinking. Able to develop unique concepts that help transform our clients business. Able to communicate effectively and knows when to modify own preferred style for maximum effectiveness.

能够通过战略性思维发展新的机会并预估未来的挑战。能够通过独到的理念来帮助客户业务转型。能够高效地沟通并且能够适时地通过改变自身沟通方式来达成最有效的交流。

Stakeholders

项目各方

Successfully manages multiple suppliers, partners and clients to ensure best outcome for both client and AnalogFolk. Keeps stakeholders informed of project progress at all times and manages expectations proactively.

成功地管理多个供应商、合作伙伴以及客户确保客户和 AnalogFolk 都能得到最好的结果。随时向项目各方告知项目进度主动地管理客户的期望值。

Budget and financial management

预算与财务管理

Meets and exceeds account profitability targets. Responsible for all aspects of monthly financial process of account management, for example: accurate forecasting, billing and team utilization targets.

达到并超过项目利润目标。负责每月客户财务流程的各个方面例如准确地预估、发放账单以及设定团队利用率目标。

Business development

业务拓展

Identifies, pursues and converts additional opportunities for AnalogFolk. Leverages client relationships for introductions to additional business units and brands.

为 AnalogFolk 发现、跟进并转化新的机会。利用客户关系接触新的品牌和业务。

Skills & Experience: 

能力与经验:

As an Account Director you will develop strong senior client relationships and be committed to driving their business forward through innovative work that inspires and motivates consumers.

作为客户总监你将与客户高层构建可靠的关系并致力于通过创新来驱动客户业务启发消费者。

You will also be key to generating value for our clients and lead internal teams to deliver projects that achieve excellent results for the client and the agency.

同时你在领导内部团队交付项目、为客户和公司产出价值方面也将扮演重要角色。

About AnalogFolk

We're an innovative creative agency that make and market interactive experiences to create a better analog world. But nothing is more important to us than people, and that's reflected in everything we do.

We're ambitious as an agency, for our clients, and most importantly for our team. We want them to flourish, learn and grow, helping them achieve everything they want.

That's why we can offer clever, creative and enthusiastic people the freedom to experiment, innovate and work in an open and collaborative way in an award winning independent global agency.

How to apply

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