AnalogFolk is a global digital creative agency, independently owned since 2008. Our mission is to use digital technology to make the analog world better – creating more intuitive customer journeys, enabling more customer-led uses of data, integrating seamless tech and building breakthrough campaigns.
We have offices in Amsterdam, London, New York, Portland, Hong Kong, Shanghai, Singapore and Sydney, partnering with brands including Nike, Tommy Hilfiger, Hyundai, Michelob Ultra, Maybelline and Unilever. Winner of Campaign’s Global Digital Innovation Agency of the Year 2019
The Experience Design team is at the heart of AnalogFolk’s Products & services pillar. We help clients create valuable ecosystems of digital experiences that are enabled by technology and connected by data.
About the role
As a Senior Experience Designer, you will be part of AF's Experience design team where you will work across various clients with Experience Design leads.
Be responsible for leading experience design on projects across clientsContribute to the creation of experience design strategies and systems.
Create a range of experience design deliverables, depending on the needs of the project, e.g. task flows, wireframes, competitor benchmarking, customer journey maps etcIdentify user needs and motivations, interpret client challenges and define experiences.
Collaborate with people who have different backgrounds, different ways of thinking, and different approaches, as part of multidisciplinary project and account teams Work with and present to clients, including travelling to client’s offices when required.
Day to day responsibilities a Senior Experience Designer at AnalogFolk can include:
Performing competitor research, expert reviews and audits
Evaluating existing sites in terms of their persuasiveness, emotional design, and usability
Facilitating interviews and focus groups to determine customer needs
Assisting with ideation and concept creation, ensuring creative ideas are grounded in strategy and technology
Creating detailed wireframes and prototypes to validate solution where appropriate Leading participatory design/user testing sessionsContributing to the creation of design systems and visual languages
Creating written and visual documentation outlining experience design requirements for client and/or internal teams
Leading client meetings and workshops and conducting stakeholder interviews to capture business requirements
Identifying opportunities to create business value and improve the user experience
Presenting your work to external clients, explaining your design process and rationale
Building and fostering relationships with clients, helping them understand the value of UX, your role, and working with AnalogFolk
Helping define the experience design approach and timings projects
Ensuring deliverables and deadlines are met
Accomplished in designing engaging experiences with measurable resultsGood attention to detail
Good client relationship skills
Experience of working with standard UX tools and processes.
Ability to think flexibly and strategically about problem solving
Good communicator with excellent oral and written skills
Collaborative and can work well with people across different departments
Able to accurately provide timings for deliverables and projects
Proactive and positive approach to work
How We Work:
How We Work: The office is currently open three days a week Tuesday to Thursday if Folks want to work from there. There is no pressure for Folks to work from the office and we only ask Folks to use the office if it is essential for their work, they feel safe, and they want to work from there.
As we are operating a temporary remote working model, we set up your home working environment like you are in the office and make sure you get the AF experience from day one, but from your home. Working remotely means we can embrace flexible working and we believe individuals can manage their own time and work, depending on their personal situations. As long as our work is delivered on time and to our high standards, we don’t mind how employees work.
We are an equal opportunity employer and this is reflected in our diversity numbers. The gender split is 51% to 49% male to female employees, with 34% of our leadership team are people of colour. We still have work to do but are proud of what we have achieved so far. Our global targets are 50% females and 25% POC in our leadership team across the agency by 2023.