London
Associate Client Partner - FTC
AnalogFolk is a global digital creative agency, independently owned since 2008. Our mission is to use digital technology to make the analog world better – creating more intuitive customer journeys, enabling more customer-led uses of data, integrating seamless tech and building breakthrough campaigns.
We have offices in Amsterdam, London, New York, Portland, Hong Kong, Shanghai, Singapore and Sydney, partnering with brands including Nike, Tommy Hilfiger, Hyundai, Michelob Ultra, Maybelline and Unilever. Winner of Campaign’s Global Digital Innovation Agency of the Year 2019
Specifics….
As a member of the AnalogFolk client services department you will influence changes in consumer behaviour through clear brand communication and product innovation. You will inspire and make a valued difference to our clients.
As an Associate Client Partner you will develop strong senior client relationships and be committed to driving their business forward through innovative work that inspires and motivates consumers. You will also be key to generating value for our clients and lead internal teams to deliver projects that achieve excellent results for the client and the agency. The Associate Client Partner must also develop an exceptional understanding of the digital arena and how new and emerging developments can be exploited to add value to a client’s business.
Purpose:
- Meets and exceeds account specific revenue and profitability targets
- Develops strong relationships with senior, board-level clients
- Develops a deep understanding of client’s business environment and consumer
- Engages with clients for sale and delivery of projects Successful delivery of projects in a timely and professional manner
- Retention and motivation of a high-quality account team
- Consistently strives to improve systems and processes within the department
- Contribution to new business
Responsibilities:
Leadership
Able to create an environment that encourages the development of concepts through problem solving. Actively and openly expresses support for creative thinking and new ideas. Builds commitment and support for change among direct reports and other team members. Constantly strives to improve the usual approach to business, challenging the status quo where appropriate.
Account planning
Able to convince clients of the value of annual planning sessions. Ensures visibility of all major client initiatives over 12 months. Provides a viewpoint on team resource and configuration. Sets out detailed month-by-month forecasts against which resource can be planned.
Strategic skills
Able to generate new opportunities and forecast future challenges through strategic thinking. Able to develop unique concepts that help transform our clients business. Able to communicate effectively and knows when to modify own preferred style for maximum effectiveness.
Stakeholders
Successfully manages multiple suppliers, partners and clients to ensure best outcome for both client and AnalogFolk. Keeps stakeholders informed of project progress at all times and manages expectations proactively.
Budget and financial management
Meets and exceeds account profitability targets. Responsible for all aspects of monthly financial process of account management, for example: accurate forecasting, billing and team utilization targets.
Business development
Identifies, pursues and converts additional opportunities for AnalogFolk. Leverages client relationships for introductions to additional business units and brands.
Skills and Experience:
As an Associate Client Partner you will develop strong senior client relationships and be committed to driving their business forward through innovative work that inspires and motivates consumers. You will also be key to generating value for our clients and lead internal teams to deliver projects that achieve excellent results for the client and the agency.
Our Values:
Stay Restless - Always strive for better to push the boundaries of what’s possible.
Expect Remarkable - Go beyond the expected to create something worthy of remark. Accept nothing less.
Make Change - In everything you do, find a way to make a positive impact.
Do Good - Don’t talk about ideas that create progress. Make them. If something isn’t working, be the agent of change.
Be You - Bring all of yourself and make this place your own. In return, welcome all of others.
How We Work:
We have evolved our ways of working over the last few years and believe that there are moments where we benefit from working in the office together and moments where we benefit from working remotely. We ask all Folk to opt-in and work from the office two days a week across Tuesday, Wednesday and Thursday and work remotely on Mondays and Fridays. This current hybrid set-up is temporary until the end of the year when we will review what works for our employees and for our clients.
Click here to read more about our company North Star and our ambition to be an agency of change.
We welcome applications from all identities and walks of life. We can’t wait to hear from you!