Analog Folk

New York

Senior Operations Project Manager

AnalogFolk is a global digitally native creative agency, independently owned since 2008. We have talented Folk across offices in London, Amsterdam, New York, Hong Kong, Shanghai, Singapore and Sydney.

We deliver progressive solutions that change people's lives and fuel brand growth. 

We’re proud to partner with some of the world’s most respected and influential brands, including Nike, Diageo, L’Oreal, Meta, Tommy Hilfiger and Amazon.

Here are just a few of the notable accolades our globally-recognised work has received: The Drum’s Most Awarded Agency in EMEA; Campaign’s UK and Global Digital Innovation Agency of the Year;  Contagious Pioneers Best and Bravest Agencies on the Planet; and a Fast Company award for a World Changing Idea.

Senior Operations Project Manager


The Operations Project Manager for AnalogFolk NY will play a central role in office operations management. Working across multiple accounts, the Operations Project Manager will collaborate closely with leadership, account management, craft leads and producers to ensure that programs are successfully planned, scoped, resourced, and administered.

The ideal Project Manager will have strong team and business management skills, a specialization in detailed, tactical project management as well as intimate knowledge of marketing practices and mediums, especially social.

Responsibilities include:

- Integrated Project
- Planning and Scheduling Resource
- DeploymentFee and Budget Control
- Maintain the Future Marketing Model process (with input from craft leads)
- Tools & Knowledge Sharing 


Managing Director of North America
Matrix relationship with Consulting Partner and Craft Leads


- Minimum 5+ years project management in a marketing or production environment with experience in digital and social media campaigns
- Highly organized and detail orientedAbility to influence relationships with senior agency and client representatives
-Strong interpersonal, writing and verbal skills
- Ability to translate business and marketing requirements into viable programs
- Ability to find efficient and effective solutions to complex problems and multi-task
- Strong sense of ownership of process and results
- Expert knowledge of Microsoft Project, Microsoft Office Suite
- Active experience coordination with agency operations and finance disciplines
- Ability to analyze agency and client performance data and plan / optimize operational approach
- Training or certification in Project Management programs, tools and methodologies (e.g. PMI, Rational Process)

Responsibilities Include

Process Development & Evolution:

- Ensure common understanding of Future Marketing Model methodology
- Ensure Roles & Responsibilities understood (CAIRO or RACI)
- Ensure toolset, developed, deployed and maintained
- Ensure change management carried out agency/client sideTo champion our global resourcing and estimation tool Workbooks 

Integrated Project Planning and Scheduling: 

- Identify milestones, critical path and dependencies
- Oversee the development of and communication of project plans and to identify and balance priorities
- Collaborating with Account Management and craft lead staff
- Support Account Management team to manage client expectations and communications flow 
- Work with the leadership team to scope and plan new business opportunities. 
- Join and contribute to the global delivery team across AnalogFolk. 

Resource Deployment:

- Develop staff plans and SOWs to meet scoped assignments
- Ensure complementary skill sets in place (x-discipline & x-geography)
- Partner with leads to manage the sourcing of freelance or full-time resources as needed
- Ensure redundancy and gaps identified and actions taken
- Drive on-boarding and ongoing training initiatives
- Work with our Global Resource Manager to track freelance and utilise our global resourcing studio.


- Lock-step coordination with Account leads, operations and finance on approach, tools and execution of financial management
- Partner with Account to ensure cost projections and estimates balance
- Ensure costs are accurately forecasted and tracked
- Ensure timely billingFacilitate fiscal account management by Account and Executive leads

Tools & Knowledge Sharing:

- Working with teams to develop project documentation including scopes of work and project plans
- Drive development of collaborative work tools such as extranets, skills and knowledge databases, financial and management reporting systems

Our Values

AnalogFolk is part of the AnalogFolk Group (AFG) an independent marketing and technology group. Our mission is to use digital to make the analog world better. We strive to create experiences that are remarkable and fundamentally valuable. These are our values that we ask of all our Folk… 

🔎 Find a Way: Looks for opportunities that arise during times of change

📈 Fail Brilliantly: Is prepared to take risks in the pursuit of excellence. Encourages teams to do the same

✨ Be Remarkable: Encourages and inspires others to achieve with their own positive attitude. Uses lateral thinking to solve problems

🤗 Be Nice: Encourages teams to work collaboratively with others to achieve the best results

💥 Makes Things: Takes responsibility for own work and that of their teams, ensuring high quality standards are always met

And a final few things….

At AnalogFolk, we believe in equal opportunities for everyone. We’re committed to building a workplace that’s authentically diverse, representative, inclusive and respectful. That’s why we welcome all applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. 

Don’t meet every single requirement for the job role? No big deal. If what we’re doing here at AnalogFolk excites you and you’re passionate about learning, we want to hear from you. You may still be the right fit for the role, or another one. 

If you love the sound of the role but need flexibility to meet other commitments, just let us know – we try to make this happen whenever we can.