Senior Project Manager
AnalogFolk is a global digital creative agency, independently owned since 2008. Our mission is to use digital technology to make the analog world better – creating more intuitive customer journeys, enabling more customer-led uses of data, integrating seamless tech and building breakthrough campaigns.
We have offices in Amsterdam, London, New York, Portland, Hong Kong, Shanghai, Singapore and Sydney, partnering with brands including Nike, Tommy Hilfiger, Hyundai, Michelob Ultra, Maybelline and Unilever. Winner of Campaign’s Global Digital Innovation Agency of the Year 2019
As a Senior Project Manager, it will be your responsibility to lead and deliver complex, end-to-end, full cycle client projects, or multiple projects from inception and requirements definition through to delivery. You are the champion of delivery within the team, finding creative solutions to problems and ensuring that AF produce successful work constantly. You will be client facing, collaborating with internal teams, third parties and clients. Ensuring teamwork between all parties to successfully deliver quality projects. Working closely with your PD you will champion Delivery to ensure we find creative solutions to all our challenges within the agency.
You will need to have an excellent understanding of best- practices and methodology in a broad range of projects and champion the most effective ways of working to ensure quality of work is never compromised.
As AnalogFolk are constantly looking to innovate against an ever changing industry, you will need to love solving problems, inspire adaptability and have an outstanding can-do attitude as we deliver new types of projects and services with our clients.
You will own and develop trusted client relationships during the project life-cycle, empowering internal teams to take well mitigated risks and build fantastic partnerships with internal teams and third parties.
You will work with the wider delivery team and help lead a culture of knowledge sharing, you will manage upwards on the commercial performance of your projects and become a leading voice in your portfolio to ensure we are finding the most effective and sustainable way to deliver projects.
WHAT YOU’LL DO / Roles & Responsibilities
You will be responsible for strong scoping and estimation with your project teams. You will ensure all requirements have been carefully considered and prioritised, risks have been documented & mitigated against and there is an outstanding level of clear documentation (SoW, Budget, Project Plan).
You will manage a collaborative project team to ensure we are delivering to an excellent quality level and continue to produce work that is effective and award winning.
You will display a very good understanding of project methodologies and implement best practice across a full range of projects.
You will showcase fantastic adaptability skills and continuous willingness to flex, learn and problem solve (no matter the challenge) as AF develop new and sustainable ways of working against a broad range of new projects.
In support of your PD/DD, you will asses all new briefs to ensure they meet the business need, validate the commercial viability and help suggest the delivery approach / methodology accordingly.
You will need to demonstrate strong financial management, reconciling projects weekly, and an understanding of the income required to secure planned resources, communicating this clearly with the PD & CP to ensure that forecast is communicated clearly to the business.
You will help lead and manage the operational infrastructure for your portfolio. You will demonstrate control to clients and internal stakeholders through strong financial tracking (recovery rate and revenue forecasting), effectively manage change requests / scope creep, develop status and risk documentation templates and team resourcing.
You will be a trusted and respected partner to our clients. From scoping and ideation through the project lifecycle You will continue to add value by continuing to problem solve and demonstrating a strong level of control and production knowledge to drive creative solutions and maintain excellent client satisfaction rates.
You will be able to identify opportunities within the clients business challenges and to articulate potential solutions or approaches to support them in their ambition.
You will drive successful team collaboration and bring together multiple specialist disciplines.
You will actively manage communication tools across your portfolio and mediate against any conflict to ensure productive morale and clear direction on the common objective.
You will oversee junior members of the team to ensure they have the right level of project support and troubleshoot against delivery challenges.
You may have or support with line management responsibility and / or mentoring for junior team members; hold staff reviews, set personal goals and measure progress against these.
You will need to demonstrate leadership and an entrepreneurial approach that develops new client opportunities and exhibits a high degree of independence and autonomy in decision-making.
Work with the wider delivery team to continue to evolve and challenge our delivery processes to ensure we are optimised for progressive delivery partnerships with our clients.
THE EFFECT YOU’LL HAVE / Measurement & performance
You manage projects or programmes to less than a 10% variance from the agreed estimate.
Contribute to an organic return of business and client recommendations based on AnalogFolk’s previous delivery and reputable creative value.
Outstanding 360 feedback from clients and the London leadership team.
Inspired team morale and retention for your portfolio.
Clear and transparent resourcing and client team / programme plans from the beginning of your project until the final delivery.
Strong financial tracking and advance overrun mitigation
Achieves personal bill-ability and utilisation targets.
WHAT YOU’VE DONE / Skills & Experience
Examples of having delivered a range of projects with a value of £500k+ including experience design, innovation, web/app development, experience design, content production, strategic and creative development.
You will have worked on projects which required experience definition and UI design within a structured design system or client toolkit
You will have an understanding of design systems and design thinking models.
You will have worked with a variety of products, with varying complexity, from requirements gathering through to solution development
Experience working with both onshore and offshore technical teams.
Experience working with third party development partners appointed by a client.
A working knowledge of Adobe AEM is a positive.
6 years+ experience working within a top global digital agency or digital communications agency in a production or project management (or equivalent) role.
Experience working with financial services or fintechs a positive
A track record of problem solving and a can-do solution attitude.
Highly motivated, collaborative and entrepreneurial.
Strong ethos to deliver innovative, creative solutions that have the client’s needs at the heart.
Highly articulate communication skills (verbal and written) and excellent presentation skills.
Ability to communicate with authority, good negotiation and influencing skills.
Understanding of processes, workflows, tools and methodologies.
Management of multidisciplinary teams: Strategy, UX, Creative, Editorial, Design, Data, Technology and QA.
Passion for cutting edge creative and innovation.
How We Work:
We have evolved our ways of working over the last few years and believe that there are moments where we benefit from working in the office together and moments where we benefit from working remotely. We ask all Folk to opt-in and work from the office two days a week across Tuesday, Wednesday and Thursday and work remotely on Mondays and Fridays. This current hybrid set-up is temporary until the end of the year when we will review what works for our employees and for our clients.
Click here to read more about our company North Star and our ambition to be an agency of change.
We welcome applications from all identities and walks of life. We can’t wait to hear from you!